Let’s start an overview of a test plan for conducting a usability test of the prototype of the application development of Socialin’ application. To improve user satisfaction the test will determine and measure user performance measures, and determine potential errors in the application design.
The usability test objectives are to determine potential problem areas that may include navigation errors, visual errors and usage problems.
As mentioned in Questionnaires and PACT paragraph earlier our primary and ideal participants are people in their twenties how wants to socialize during a dinner. From that crowd, we selected 3 people that were willing and have time to participate in testing our prototype.
The participants’ obligations will be to complete a set of task scenarios given to them, and to provide feedback regarding the usability and acceptability of the application.
Participants will take part in the usability test at their homes. A laptop/computer with the internet connection and supporting software will be used in their typical surrounding. The participant’s interaction with the application will be monitored by the conductor of the test seated in the same room, who will monitor, observe and guide the sessions and record by using computer application.
Participants will be briefed by the conductor of the test on the application and instruct to evaluate the application by feedback. Participants’ voice will be recorded but their privacy will be safeguarded. The conductor of the test will answer the participant questions regarding the application.
The conductor of the test will instruct the participant to ‘think aloud’ so that a verbal record exists of their interaction with the application.
Participants will take part in the usability test by screen-sharing technology. The participant will be seated at their home in their comfort environment. Verbal communication will be supported.
The task descriptions presented below are required to be reviewed by the application developer and supervisor only for future development of the application.
You are intending to become a user of Socialin’ application in order to find a dinner on 24th December 2017 to not spend this day home alone and depressed.
You recently become a user of Socialin’ application, but due to personal reasons you don’t want to attend the dinner on 24th December 2017.
After long reflections, you decided to overcome your fear of communing and dealing with people and to personally organize a Christmas dinner.
After the test participation, the participants will be asked to give the feedback about the application.
Usability metrics will be measuring user performance and evaluating goals to satisfy usability requirements, which will be describe more specifically in Usability Goals in section below.
This section is describing the usability goals for the Socialin’ application
The percentage of test participants who successfully complete the task without critical errors represent completion rate. A critical error is an error of results for an incorrect or incomplete task completion. Note: If a participant requires assistance in order to achieve a correct output then the task is counted as a critical.
An expected completion rate of 100% is the goal for each task in this usability test.
Error-free rate shows the percentage of participants who complete the task without critical or non-critical errors. A non-critical error is an error that would not have an impact on the final output of the task but would result in the task being completed less efficiently.
An expected error-free rate of 80% is the goal for each task in this usability test.
Subjective opinions about specific tasks, time to perform each task, features, and functionality will be surveyed. At the end of the test, participants will rate their satisfaction with the overall system.
Participant number 1
Participant number 2
Participant number 3
I will finish it tonight/