it comes to sacrificing safety and health in order to increase productivity, I will
have to disagree on that. Though some companies cut corners to make a quick
buck by neglecting safety and pushing productivity, in the long run they will
surely hit a dead end and have lots of lost to cover. Which is why the phrase, “won
a battle to lose the war” best suits companies who adopt this strategy. Having a competition in a marketplace is
healthy as it drives the company to produce product that are evolutionary.
There are six components of competitiveness. The first one is about quality.
Based on the textbook, Quality is a measure of the extent to which a product or
service meets or exceeds customer expectations. Quality without productivity
results in costs that are too high to be competitive. Productivity without
quality results in a shabby product that quickly tarnishes the corporate image.
Moving on, productivity is the output of products to the input of resources
needed to produce or deliver them. This productivity difference is important
because all competing companies that produce a given product probably pay
approximately the same for the raw materials. Consequently, the winner most
likely is the one that adds the most value to the materials, which means the
one that is the most productive. Now let’s talk about response time. It is the
result of people, technology, and management strategies. The ability to deliver
a quality product on demand is a prerequisite to participating in just in time
contracts. Next part of competitiveness is service. Service is an important
ingredient in competitiveness. With industrial companies, service typically
means infield or after delivery service. On the cost side of the issue,
companies with a record of safe and healthy practices will be better able to
reinvest in equipment upgrades than those who must divert funds into such
nonproductive costs as medical claims, environmental cleanups, and safety and
health related litigation. In a competitive world, industrial companies must be
concerned about their corporate image. An image of being concerned about
employee safety and health will help companies attract and keep the best
people. They must convince companies that committing to safety and health is
not just the right thing to do ethically or the smart thing to do legally, it
is also the profitable thing to do in terms of competitiveness.